Blu-Ray discs cannot be played properly without remote control. You must have its original remote control. No universal remote control will work with Blu-Ray. Contact the nearest Vizio authorised service center to buy an original one. Download the user manual to your player. Click here to download it. It will give you specifiction of the remote control.
You can use a universal remote app to help you solve the problem on how to play Blu-ray without a remote. If you are the owner of Android smartphones, then you can make full use of the function of the infrared blaster (IR blaster) in it which could emulate an infrared remote control to autonomously control your Blu-ray players, TVs, streaming boxes, home theater systems and so on
How to Play Blu-ray without Remote
SOURCE: A new "Tangled" movie disc not play in Blu-Ray
As newer bluray movies come out they are constantly tweeking the format. More then likely you need to update your bluray players firmware or software. There should be an option under the menu for the bluray player to update the unit of course this will require that you have it hooked into the internet via ethernet cable or wifi network.
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SOURCE: my blu-ray player is only
First confirm that the firmware update that you used is in fact for that very model.
Then check the region code for the discs in question.
Try the update again.
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