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Why is my vizio tv not finding network connection anymore?
My tv was connecting to the internet fine.
Now it won't find the wifi connection.
I can connect with other devices to the wifi network so I know it's working.
I have tried factory reset and it still did not work.
When I look a the system information it says my WLAN MAC is all 0s
Please help me figure out what part is broken so I can replace it because it is out of warranty
Mar 9, 2015 - Your TV might have a problem connecting to the internet. Vizio smart TVs need an internet connection to use the built in apps, but if there is a network problem you ... Troubleshooting Steps For Internet Connection Problems.
Sep 24, 2014 - If your wireless network has a password you will then be prompted to enter it. ... How To Confirm You Have An Internet Connection Problem In 3 ...
Tom's Hardware Guide
Oct 1, 2014 - 6 posts - 2 authors
I have a lot of trouble trying to connect my Vizio smart tv to my network - I get nosuch trouble from any other devices, either my own or those of ...
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How is the tv connected to the internet? WiFi? Ethernet cable? Could just be a weak WiFi signal if thats how you have it connected, or a bad ethernet cable, does any of the other apps connect to the internet and work? Is the internet connection to it properly connected and setup even? Need more details.
Hello Emily, The first thing you should do is make sure that if you connect via ethernet the cables are connected from both sides, and in case you connect via Wifi go to the TV settings, look for Network and verify that it is connected.
It is the same procedure for all Smart TVs.
Could be a corrupt Wi-Fi receiver module, before you rip it apart if it’s not under warranty. Buy an external USB Wi-Fi adapter and insert it into the TV see if that resolves the issue. Unless your an electronic geek or you have the electrical diagram you really won’t know what the WiFi unit looks like or if it’s even a detachable board. It maybe built into the entire circuit.
Page 6 of the manual. Step through, and the IP address will be provided. Here is the location of the manual if needed: http://cdn.vizio.com/documents/downloads/hdtv/XVT3D650SV/UM_XVT3D650SV.pdf
Check your router to see if the MAC Filtering feature is in use. If it is then you will need to add the TV's MAC address to the list of permitted devices before the connection will complete.
Amy, check your wireless connection by clicking the 5bars. Now it may show connected but may not have internet connection. Check that. Check cable connections if correct. GL
I had the same problem with my Vizio XVT473SV. I couldn't find the Netflix Activation Code. When I clicked on the Netflix App, the TV would ask me if I wanted to connect to Netflix, then it would ask me if I was a Netflix member. After clicking yes to both, it would tell me it couldn't connect to the Netflix server, check with Netflix.com/tvhelp. After a couple hours of troubleshooting, the solution was......your first use of the Netflix App has to be via the Ethernet Port/Cable. This will give you a screen with the Activation Code, after you activate the code in your Netflix account, you can go back to using WiFi on your Vizio TV to connect to Netflix. Step by step instructions are... 1) Exit the VizioNetflix App. 2) Physically connect an Ethernet cable to your broadband (just temporarily) 3) Check to make sure the Vizio is using the Ethernet port and not your WiFi (Apps Button - HDTV Settings - Network...may have to reboot the TV to get Ethernet port connection) 4) Start the VizioNetflix App 5) Click OK to start the Netflix App 6) You should now see a different screen that gives you the Netflix Activation Code. 7) On your Computer, Login in to Netflix, 8) Click on "Your Account & Help" link on upper right corner 9) Scroll down to Watching Instantly on your TV or Computer section 10) Click on Activate a Netflix Ready Device 11) Enter the Activation Code shown on your Vizio TV and click Activate 12) Once your Netflix account (on your computer) shows it is active, your Vizio TV will automatically log in. You should see your Instant Queue. 13) Exit the Netflix App, unplug the Ethernet cable, Turn Off your Vizio TV. 14) After 20 seconds or so (remember the TV is software driven), turn the TV back on and your WiFi should connect again. 15) Use your Netflix App and this time it should automatically connect via WiFi note: just make sure that your wireless DSL/Cable Modem or Wireless Router is not blocking your WiFi connection request from the Vizio. You can check the connection status in the modem/router or in the Vizio in the HDTV Settings - Network.
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