SOURCE: We have upgraded to outlook
This happens when the installed updates has some missing files or wasn't updated properly. I don't mean you didn't install the update properly, but it might happen without your knowledge.
You can try updating the program with the same installer you used to update 2007. If that doesn't fix, then the only solution is reinstall the program after the contacts and other important files are back up (exported).
There is no patch or hotfix available for this issue.
If you have many contacts, then it's not recommended to do it manually, but if they are less than.. say 100, then, Adding them again will take less time than backing up and doing this and that..
If you need further help, let me know.
Good luck.
Thanks for using FixYa.
40 views
Usually answered in minutes!
×