20 Most Recent Maytag Neptune MAH5500B Front Load Washer Questions & Answers

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Is there a filter to clean on a maytag neptune washing machine

I always leave the door cracked open so air can circulate in there and dry it up till there is no mold I've never had a problem I've had this washer 17 years
10/29/2023 10:44:41 PM • Maytag Neptune... • Answered on Oct 29, 2023
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H55BMBJL-1820 motor

Do you have a motor for a replacement on a Maytag Neptune front load washer?
4/22/2023 7:20:34 PM • Maytag Neptune... • Answered on Apr 22, 2023
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Mold on gasket; front lint trap clogged; washer reeks

run an all hot water cycle using hilex bleach should kill the smell and mold
2/23/2023 9:42:27 AM • Maytag Neptune... • Answered on Feb 23, 2023
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Our towels and clothes have a mildew/musty smell.

Towel mildew odor is transferred from the washer to towels and clothes. The washer must be cleaned first. After cleaning the washer and towels washing habits must change to stop mold smell from returning.

Washing machine mold / mildew is caused by:
#1 cause is overuse of detergents. Detergent companies are notorious for instructing to use too much detergent. Especially with soft water or when using liquid detergent no more than 1 tbsp of any detergent should be used.
#2 most common cause is using fabric softener because it's dispensed in the rinse cycle and will coat the inside of the outer tub with residue that is a food source for mold to grow.
#3 using only cold water for washing is fine but makes preventative maintenance very important. A weekly hot soak will dissolve odor-causing residue from inside your washer.
#4 not using the washer. If the clothes washer isn't used very often maintenance is especially important. If leaving for a vacation it's a good idea to clean your washer. Do a search to "remove washer odor" to read just how big the problem is. There are all natural washer cleaners that will also remove mildew odor from towels and clothing after the washer has been cleaned.
2/23/2023 9:41:12 AM • Maytag Neptune... • Answered on Feb 23, 2023
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Model MAH5500BWW Why after I am all done with the

This is not water that you hear. It is a form of liquid ballast that stabilizes the drum and counterbalances the weight of the clothes when the machine spins the clothes dry.
6/25/2022 10:22:06 PM • Maytag Neptune... • Answered on Jun 25, 2022
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How do I get the top to open up on a Maytag Neptune Clothes washer?

Question moved from Cars and Trucks. You normally start at the back of the machine. See if the second video helps. https://www.google.com/search?q=maytag+neptune+clothes+washer+replace+element ..
1/24/2022 6:28:29 PM • Maytag Neptune... • Answered on Jan 24, 2022
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Maytag Neptune Front Load Washers Machine Control Board Repair

Component failures on Maytag Neptune Font Load Washers such as the pressure switch, wax motor, hot and cold water valve solenoids, timer motor, 24 VDC circuit, and the overall electrical buffer circuit have significant effect on the machine control board. Failed resistors on the machine control board can be used to determine failed washer components. Resistor R9 is associated with the pressure switch, R11 is for the wax motor, R51 for the hot water valve solenoid, R52 for the timer motor, R53 for the cold water valve solenoid, R143 for the 24 VDC circuit, and R162 for the overall electrical buffer circuit. The TRIAC Q6 is also associated with the wax motor while TRIACS Q3, Q9, and Q17 are for the timer motor, cold water valve solenoid, and hot water valve solenoid respectively. These TRIACS must also be replaced should the corresponding resistors fail or burn out especially when there's no power going to the associated component.

The most common problem experienced is the failure of the wax motor as indicated by the inability of the washer to advance to the high speed spin cycle with the "door locked" light not lit. Replace the TRIAC Q6 and the resistor R11 on the machine control board to get the machine back into operation. Use MAC97A6 or NTE5656 for Q6 and a 3.9 kilo-ohms carbon or carbon film resistor for R11. It is recommended to install a 1/2-ampere pico fuse in series with the wax motor to prevent damage to Q6 and R11 should the wax motor shorts out and fails again.

Replacement of the wax motor is a must before installing the repaired or new machine control board to prevent damage to the repaired or new part. Make sure the wiring harness connections of washer components are good and snug fit. Reseat the connectors several times to clean off corrosion build up both on the connectors and terminals.
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How do i get the machine to drain the water out.

you will need to run it through its cycles to get it to drain.
5/8/2021 1:58:56 PM • Maytag Neptune... • Answered on May 08, 2021
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Incorrect times on wash cycles

you dont need to reset the times, all that has changed is the soil type. in example, light, regular or heavy. that is what causes the times to change.
you just need to push the options button until it shows the type of cycle you want.
also make sure you have the proper cycle selected and then look to see what other options are selected. you just have too many options turned on, so look at the controls to see what is different then you remember.
1/20/2019 9:30:09 PM • Maytag Neptune... • Answered on Jan 20, 2019
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Machine beeps but won't start

does it say do in the display as if the door is open??
11/23/2018 5:06:57 AM • Maytag Neptune... • Answered on Nov 23, 2018
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Maytag Neptune MAH5500BWW washer beeps, will not start, will not go to service mode

Sounds like control board is defective
10/27/2018 9:48:09 PM • Maytag Neptune... • Answered on Oct 27, 2018
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My Maytag Neptune washer stopped in mid cycle

Try spin only cycle. Should drain water then spin. If that doesn't work it may be the power outage started as a power spike and fried your control board. Good luck.
3/1/2018 10:49:22 PM • Maytag Neptune... • Answered on Mar 01, 2018
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Maytag Neptune Washer Door Locked

the sensor is not working properly
2/23/2018 7:38:42 PM • Maytag Neptune... • Answered on Feb 23, 2018
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We have a maytag commercial

well logically as superintendent you would be contacting the manufacturer of the machine and getting the details from them or better still the land lord should be getting the details and passing them on to you or have the service agent come in and do the job for you as the cost is a tax deduction for him
2/5/2018 10:13:08 PM • Maytag Neptune... • Answered on Feb 05, 2018
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Thick muddy substance between 2 reels

there could be a multitude of reasons for this I would call an engineer for a quote first eric
1/17/2018 8:39:04 PM • Maytag Neptune... • Answered on Jan 17, 2018
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Maytag neptune MAH8700AWW keeps

Suggest use detergent designed specifically for your model.
1/16/2018 10:08:02 PM • Maytag Neptune... • Answered on Jan 16, 2018
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